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Resolving Disputes and Reporting Complaints

Step 2: How do I file a complaint?

If you have a complaint, it is often easier and quicker to resolve the matter directly with the repair shop. If you cannot solve the problem, you may want to file a formal complaint with BAR.

There are three ways to file a complaint:

1. Use the On-line Complaint Form,

2. Complete and print the Complaint Form

3. Call to have a Complaint Form mailed to you from  the Consumer Information Center at (800) 952-5210

Tip! Save all your receipts; they may be helpful when BAR reviews your complaint.

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